We are currently recruiting for a Logistics Administrator who will be responsible for customer service and the whole back office duties. The administrator will look after different contracts with various patterns of the demand, therefore, the flexibility, time management and ability to prioritise the job is essential.
The person we are seeking will be mainly responsible for:
·Dealing with in and outbound calls
·Dealing with all the office administration and logistics functions
·Data entry and updating the systems and keeping all documentation up to date and organised
·Dealing with despatch and receipt operations
·Dealing with stock operations
·Working as part of a busy team and working to set deadlines based on distribution deadlines
·Dealing with clients and follow up on requests and orders
·Coordinating transportation details and advising on any delays or problems that may arise
·Reporting and providing the correct documentation for shipment to customers
·Dealing with the complaints and customer queries
·Liaising between the hauliers, suppliers and customers
Previous experience in an administration role is essential. Experience within the logistics environment is desired.
The ideal candidate will also have the following skills:
·Excellent organizational and communication skills
·Excellent telephone manner
·Excellent time management skills
·Excellent problem solving skills
·Excellent PC literacy – MS Excel and MS Word
·Good numeracy skills
·Attention to the detail
·Passion for delivering an exception level of customer service
·The ability to work under pressure and to set deadlines
The hours will be between, Monday to Friday 09.00 to 18.30.
If you have the above experience and wish to join a large organisation with career progression, please apply online.
Please note – if you submit your CV, you are giving Europa Worldwide Group Ltd and its subsidiaries consent to hold your personal data.