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Customs Declarant

Job Role:                                        Customs Declarant                                                           

Division/Department:                    Road                     

Location:                                       Belgium                                                                

Reports to:                                    Customs Manager 

About Europa Worldwide Group:

We are an independent privately-owned operator delivering pro-active and innovative freight solutions worldwide. We’ve grown to employ more than 900 staff and have a presence in more than 160 countries across the globe, offering Road, Air and Sea, Showfreight, Warehouse and Contact Centre services.

Position Summary:

This role will be responsible for the processing of import, export and transit customs entries for new and pre-prepared import movements.

Other tasks may be implemented from time-to-time.

This is where you come in:

We require a hard-working and process orientated individual, with the ability to perform continued tasks ‘over and over’. The purpose of this role is:

  • Inputting and completing consignments for customs clearance
  • Contacting importers and exporters to establish their clearance instructions
  • Associated administration

Our Ideal Person:

  • Skills in Microsoft Outlook, Word and Excel.
  • Solid experience and knowledge with customs processes, customs systems, customs regimes, issue and query resolution.
  • Diligent and accurate attention to detail when processing large amounts of data.
  • Strong communication and customer relationship skills.
  • Secondary education
  • Dutch, English, French.
  • At least 2 years’ experience preferred in administration, data entry or customer service.
  • Careful and accurate attention to detail.
  • Excellent organisational skills, exceptionally diligent for adhering to rules of compliance and a nose to understand and work out complex problems, with an ability to understand the workings of customs regulations and apply appropriately and correctly.
  • A team player, capable of building strong internal and external relationships.
  • Good oral and written communication skills.
  • Dedication, enthusiasm, focussed and a friendly personality.

In this role, you will:

  • Contact partner companies abroad for missing information in order to process consignment for delivery and/or clearance.
  • Contact importer and exporters for instruction and information to facilitate clearance.
  • Liaise with transport and warehouse departments to ensure consignment is progressing as required.
  • Enter consignment into customs clearance system to facilitate that clearance.
  • Refer any complex issues or requests to your line manager.
  • Understand the information you need to make the inbound clearance, where to obtain it, and complete the entry in accordance with regulations.
  • Ensure the highest standards of customer service and process compliance within the team.
  • Tackle any areas of non-compliance and solving problems in an effective and timely manner.
  • Any other duty as dictated by your manager, from time-to-time.  

What you can expect from us:

  • Excellent salary package.
  • Europa benefits scheme (on successful completion of probation period) –offers and discounts on latest technology, vouchers, gym membership etc.
  • The opportunity to develop, progress and work within a global organisation which is rapidly growing.
  • A fantastic working culture which promotes excellent work/life balance.
  • Working closely with a team of talented individuals with a great work ethic who also love to have fun!
  • 24 days holidays.
  • End of year bonus
  • Medical plan
  • Pension plan

Interested? Apply below

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