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European Operator

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Job Role:                                 European Operator                                                                 

Division/Department:             Road Operations                                 

Location:                                 Dartford                                                                                  

Reports to:                              Operations Manager/Operations Supervisor                                                      

About Europa Worldwide Group:

Europa Worldwide Group is an ambitious independent logistics operator specialising in Road freight, Air & Sea freight and Warehousing.

We provide market leading products and services to leading international and UK businesses who have chosen Europa because of its commitment to providing best in class services.

We have featured in the prestigious Sunday Times Top Track 250 three times and employ over 1,300 staff globally. The company’s turnover of £260 million in 2021 is expecting to increase to £300 million in 2022.

Position Summary:

This role is responsible for the service to and from Europe. The primary contact of the nominated partner controlling their business from the UK and ensuring Europa business is operated in the most cost effective manner and delivered to the customers’ expectations.

This is where you come in:

  • Running structured European services
  • First point of contact for Europa branch network and overseas partners
  • Controlling the arrival of cargo into the hub ensuring the freight is available to be delivered on time
  • Arranging deliveries with customers and Partners (Import)
  • Communicating with Customers (external and internal) and Partners
  • Understanding the financials of the service and find more profitable means to operate and making the optimum commercial decisions to reduce real cost
  • Looking for cost saving with COT’s / DOT’s and routing options – Maximising operating efficiency
  • Planning of groupage departures (export)
  • Ensuring the product functions correctly and ‘works’ to deliver up the required service level

Our Ideal Person:

  • Strong, confident personality, with customer service or operation sales background.
  • Previous experience within transport and logistics, is ideal but not essential.
  • Time management and communication skills.
  • The ability to prioritise and to pro-actively deal with situations and use initiative.
  • Driven to succeed within the workplace.

In this role, you will:

  • Act as first point of contact for Europa branch network and overseas partners, escalating issues as required
  • Controlling the arrival of cargo into the hub ensuring the freight is available to be delivered on time.
  • Arranging deliveries with customers (external and internal) and partners to agreed SLA
  • Communicating with customers (external and internal) and partners to manage ongoing relationships
  • Research and understand financials of the service to find more profitable means to operate and making the optimum commercial decisions to reduce real cost
  • Investigate cost saving with COT’s/DOT’s and routing options – Maximising operating efficiency
  • Planning of groupage departures (export)
  • Ensure you comply and follow our company values, which we refer to as ‘Our Approach to Business’!

What you can expect from us:

  • Excellent salary package.
  • Europa Rewards Scheme (offers/discounts on latest technology, vouchers, gym membership etc)
  • The opportunity to develop, progress and work within a global organisation which is rapidly growing.
  • A fantastic working culture which promotes excellent work/life balance.
  • Working closely with a team of talented individuals with a great work ethic who also love to have fun!
  • Contributory company pension scheme.
  • Additional holiday scheme
  • Employee Wellbeing Programme
  • Car parking
  • Canteen Facilities on site

 

 

 

 

 

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