Job Role: Infrastructure Engineer
Division/Department: Group/IT
Location: Dartford
Reports to: Infrastructure Manager
About Europa Worldwide Group:
Europa Worldwide Group now employ over 1400 people across 29 international sites and have a presence in more than 160 countries across the globe, offering Road, Air and Sea and Warehouse services. As an award-winning multimodal operator featured in The Sunday Times Track 250 for three years running, we are continuing to expand and innovate.
Position Summary:
Infrastructure Engineer is responsible for day-to-day operational service delivery of specific infrastructure and applications. They will work within a team of Infrastructure Engineers to provide 3rd line support of Windows/Linux/VMware & Citrix technologies and Support key IT Projects inclusive of solutions design and deployment.
This is where you come in:
We are looking for an Infrastructure Engineer who will play a vital part in the design, installation of the server infrastructure. The successful candidate will also be mentoring other staff and collaborating within the wider IT Services team, you will have a strong work ethic, a positive attitude, ability to balance a variety of tasks and take great pride in your work.
Our Ideal Person:
- At least 3 years’ experience in a Technical Support Engineer, Infrastructure Engineer, or similar role
- Excellent troubleshooting, fault finding and root cause analysis skills.
- Excellent knowledge of Windows Server 2016-2022 & Citrix Virtual Apps and Desktops
- Excellent knowledge of Active Directory, Group Policy, DHCP and DNS
- Good knowledge of Microsoft products including Office 365, Azure, and MDM would be advantageous.
- Ability to think clearly under pressure along with sound decision making capabilities.
- Knowledge of using call logging systems, raising, and closing tickets.
In this role, you will:
- Maintain operational stability, security and high availability of core infrastructure platforms including the server estate both Windows and Linux.
- Develop and deliver effective technical solutions, aligned with the infrastructure strategy.
- Support Development Team with Back-end applications – Leonardo, High Jump (Logistics), PSB (Automation Robots at Corby), ASM Sequoia (Customs Clearance)
- Administration of the VMware vSphere and infrastructure compute architecture.
- Administration of O365 and Azure platforms, along with Active Directory, DNS, DHCP.
- Maintain security patching across the infrastructure, in-line with vendor best practise.
- Make sure all Data Centres are correctly provisioned and supported.
- Respond to OOO emergencies (server failures, space issues, user issues, application issues), in a timely manner, with quick escalation and fix.
- Monitor and maintain all Backups and Recovery systems.
- Manage and maintain virtual desktop Infrastructure – Citrix Application and Desktop presentation (including ADC NetScaler’s)
- Create and maintain documentation, policies and procedures to high standards
- Ensure IT operational tasks in organisational projects are completed according to scope, budgets and timescales.
- Plan infrastructure solutions and core IT architecture in-line with business requirements.
What you can expect from us:
- Excellent salary package
- Hybrid
- Fantastic benefits portal (after 3 months of completing probation).
- Cycle to work scheme (After 3 months)
- Free Car Parking
- Working with a friendly team of individuals who love to have fun!
- Canteen Facilities
- 25 days annual leave, plus all UK bank holidays
- Bereavement Leave
- Pension Scheme
- Sick Pay
- Enhanced Maternity/Paternity & Adoption Pay
- Employee Wellbeing Programme
- Refer a Friend Scheme (Earn up to £1000).
- Death in Service
- Annual leave buy back scheme
- The opportunity to develop, progress and work within a global organisation which is rapidly growing.
- A fantastic working culture which promotes excellent work/life balance.
- Charity 50-50
- Long service awards
Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner