Job Role:                                 Infrastructure Engineer                      

Division/Department:             Group/IT                                                         

Location:                                 Dartford                                                           

Reports to:                              Infrastructure Manager                                                           

About Europa Worldwide Group:

Europa Worldwide Group now employ over 1400 people across 29 international sites and have a presence in more than 160 countries across the globe, offering Road, Air and Sea and Warehouse services. As an award-winning multimodal operator featured in The Sunday Times Track 250 for three years running, we are continuing to expand and innovate.

Position Summary:

Infrastructure Engineer is responsible for day-to-day operational service delivery of specific infrastructure and applications. They will work within a team of Infrastructure Engineers to provide 3rd line support of Windows/Linux/VMware & Citrix technologies and Support key IT Projects inclusive of solutions design and deployment.

This is where you come in:

We are looking for an Infrastructure Engineer who will play a vital part in the design, installation of the server infrastructure. The successful candidate will also be mentoring other staff and collaborating within the wider IT Services team, you will have a strong work ethic, a positive attitude, ability to balance a variety of tasks and take great pride in your work.

Our Ideal Person:

• At least 3 years’ experience in a Technical Support Engineer, Infrastructure Engineer, or similar role
• Excellent troubleshooting, fault finding and root cause analysis skills.
• Excellent knowledge of Windows Server 2016-2022 & Citrix Virtual Apps and Desktops
• Excellent knowledge of Active Directory, Group Policy, DHCP and DNS
• Good knowledge of Microsoft products including Office 365, Azure, and MDM would be advantageous.
• Ability to think clearly under pressure along with sound decision making capabilities.
• Knowledge of using call logging systems, raising, and closing tickets.

In this role, you will:

• Maintain operational stability, security and high availability of core infrastructure platforms including the server estate both Windows and Linux.
• Develop and deliver effective technical solutions, aligned with the infrastructure strategy.
• Support Development Team with Back-end applications – Leonardo, High Jump (Logistics), PSB (Automation Robots at Corby), ASM Sequoia (Customs Clearance)
• Administration of the VMware vSphere and infrastructure compute architecture.
• Administration of O365 and Azure platforms, along with Active Directory, DNS, DHCP.
• Maintain security patching across the infrastructure, in-line with vendor best practise.
• Make sure all Data Centres are correctly provisioned and supported.
• Respond to OOO emergencies (server failures, space issues, user issues, application issues), in a timely manner, with quick escalation and fix.
• Monitor and maintain all Backups and Recovery systems.
• Manage and maintain virtual desktop Infrastructure – Citrix Application and Desktop presentation (including ADC NetScaler’s)
• Create and maintain documentation, policies and procedures to high standards
• Ensure IT operational tasks in organisational projects are completed according to scope, budgets and timescales.
• Plan infrastructure solutions and core IT architecture in-line with business requirements.

What you can expect from us:

• Excellent salary package
• Hybrid
• Fantastic benefits portal (after 3 months of completing probation).
• Cycle to work scheme (After 3 months)
• Free Car Parking
• Working with a friendly team of individuals who love to have fun!
• Canteen Facilities
• 25 days annual leave, plus all UK bank holidays
• Bereavement Leave
• Pension Scheme
• Sick Pay
• Enhanced Maternity/Paternity & Adoption Pay
• Employee Wellbeing Programme
• Refer a Friend Scheme (Earn up to £1000).
• Death in Service
• Annual leave buy back scheme
• The opportunity to develop, progress and work within a global organisation which is rapidly growing.
• A fantastic working culture which promotes excellent work/life balance.
• Charity 50-50
• Long service awards

Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner