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Sales Branch Manager

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Job Role:                                 Sales Branch Manager                       

Division/Department:              Europa Road/Branch Sales                                        

Location:                                 Southampton                                                                                      

Reports to:                              Regional Manager                                                      

About Europa Worldwide Group:

Europa Worldwide Group is an ambitious independent logistics operator specialising in Road freight, Air & Sea freight and Warehousing.

We provide market leading products and services to leading international and UK businesses who have chosen Europa because of its commitment to providing best in class services.

We have featured in the prestigious Sunday Times Top Track 250 three times and employ over 1,300 staff globally. The company’s turnover of £260 million in 2021 is expecting to increase to £300 million in 2022.

Position Summary:

A Sales Branch Manager is responsible for all sales and customer service functions within the branch location. The sales branch is separate from any physical operation which may exist at any site (for example, Dartford sales branch is autonomous from the operation at Dartford).

The Sales Branch Manager shall be involved in the development of business across all Europa products but primarily Road Freight. This will focus on the development of new business, achievement of all targets as agreed with the Regional Sales Manager, maintenance and development of existing business whilst ensuring excellent levels of customer service and delivery of service to customer.

The Sales Branch Manager will ensure that the team work in harmony with other internal departments within the Europa organisation to ensure all parties are performing to the highest standard with a mind to ensuring ultimate customer satisfaction.

The Sales Branch Manager shall ensure conformity at all times to all company policies and procedures and shall deal with non-conformance in line with those procedures. The Sales Branch Manager is responsible for all recruitment and selection and performance management and will ensure that the Regional Sales Manager is kept fully updated on all facets of operation within the Branch.

The Sales Branch Manager is responsible for ensuring all customers comply with the terms and conditions of trade whilst transacting with Europa. This includes terms of payment and credit limits. Managing those clients correctly either directly or through their team to ensure that the customer performs to our expectations whilst maintaining a strong, healthy and supportive relationship with those customers.

This is where you come in:

The Sales Branch Manager is responsible for the P & L for the branch, setting and achieving (but aiming to exceed) sales targets for the Senior Account Managers and Account Managers working within the branch environment. The Sales Branch Manager will achieve this through regular coaching and direct one-to-one management of those personnel to ensure that they are performing as anticipated and being on hand to help them to develop their skills and experience.

Our Ideal Person:

  • Experience in sales management preferably within the freight and distribution sector, and preferably with extensive road freight experience
  • Skills in Microsoft Outlook, Word and Excel and sales management systems
  • Exceptional communication and customer relationship skills
  • Good standard of Education
  • Proven track record of achievement against demanding sales targets (both personal and team)
  • Proven track record in opportunity management and sales effectiveness/revenue conversion
  • Hard working and service orientated
  • Excellent organisational and interpersonal skills, a team player, capable of building strong internal and external relationships
  • Strong proven new business sales negotiating and closure skills
  • Influencing and change management skills
  • Powerful oral and written communication skills
  • Proven people management skills
  • Good industry sector awareness and a strong network of contacts
  • Dedication, enthusiasm, ambition and gravitas

In this role, you will:

  • The achievement of demanding but attainable sales targets
  • The retention and development of existing large key accounts
  • Ensuring customer satisfaction
  • Managing and motivating your team with effective and open communication, to ensure that they achieve their targets
  • Attract, build and retain the very best quality of staff within the team. Ensure that they are equipped with the right skills, knowledge, competencies to delight customers and achieve business results
  • Understand and implement company policies, procedures and practices in order to correctly manage the team and the business being operated and managed within that team
  • Develop strong working knowledge and relationships within the organisation – possess strong networking skills in order to ensure customer satisfaction
  • Report performance statistics daily, weekly and monthly to the Regional Sales Manager to ensure all targets are achieved and to implement corrective actions
  • Ensure you comply and follow our company values, which we refer to as ‘Our Approach to Business’!

What you can expect from us:

  • Competitive salary package
  • Excellent bonus/commission scheme
  • Company car
  • Laptop / phone
  • Europa benefits scheme (on successful completion of probation period) – offers and discounts on latest technology, vouchers, gym membership etc.
  • The opportunity to develop, progress and work within a global organisation which is rapidly growing.
  • A fantastic working culture which promotes excellent work/life balance.
  • Working closely with a team of talented individuals with a great work ethic who also love to have fun!
  • 24 days holidays plus 8 bank holidays
  • Contributory company pension scheme.


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